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We typically respond within 1–2 business days. Please include your account email and a description of the issue.
When you subscribe to a strategy and enable live mode, onlybotz.pro listens for trade signals from that strategy and automatically submits corresponding orders to your connected brokerage account. Orders are placed using your own brokerage API credentials — we never hold your funds. You can enable or disable mirroring at any time from your profile settings, and switch between paper (simulated) and live mode independently per strategy.
In paper mode (the default), trade signals from the strategy are tracked against your sandbox brokerage account (a simulated account with no real money). This lets you see how a strategy would have performed without any real financial risk. In live mode, signals trigger actual orders to your live brokerage account using real funds. You must explicitly opt in to live mode and must have a live brokerage account connected.
Click the ⚙ Connections button in the top navigation bar, then choose "Tradier (Direct API)." You will be prompted to enter your Tradier sandbox API key and sandbox account ID (required) and optionally your live API key and live account ID. You can generate or find your API keys in your Tradier account at developer.tradier.com. Sandbox keys always start with the letter V in the account ID (e.g., VA00000000).
Track records shown on strategy marketplace cards reflect the performance of the designated house/reference account for each strategy from the date that strategy went live on the platform. Metrics include profit factor, win rate, total return, and maximum drawdown, computed from actual filled orders in the reference account. Performance history begins from each strategy's go-live date and is not back-filled with historical simulation data. Past performance does not guarantee future results — see the Risk Disclosure.
Yes. You can subscribe to and mirror multiple strategies simultaneously from the same connected brokerage account. Be aware that running multiple strategies at once increases your total exposure and capital requirements. Ensure your account has sufficient buying power and margin for all combined positions.
onlybotz.pro makes every effort to maintain high availability, but system outages can occur. If a signal cannot be transmitted due to a system or connectivity issue, the order will not be placed. You are responsible for monitoring your brokerage account and any open positions at all times. We strongly recommend setting stop-loss orders directly in your brokerage account for any live strategies. See the Risk Disclosure for more on technology risk.
From the strategy card on the Marketplace page, click "Manage" and toggle off "Live trading." This will stop new orders from being submitted, but will not close any existing open positions. To exit open positions, log in to your brokerage account directly and close them manually.
Click your username/avatar in the top-right navigation menu and select "Change password." Enter your current password and your new password to update it.
Email traderdaddypro@gmail.com with your account email and a request to delete your account. We will delete your personal data within 30 days. See the Privacy Policy for full details.
Yes. Brokerage API keys are encrypted before being stored and are only decrypted transiently when submitting trade orders on your behalf. Keys are never logged, displayed in plaintext after initial entry, or shared with any third party other than the broker's own API endpoint. You can revoke access at any time by disconnecting your broker from the Connections panel.